Khách sạn Mercure Hải Phòng tuyển dụng Receiptionist

- Welcome, greet, offer service, give send-off, room-check and ensure everything as prescribed.
- Support FOM, Duty Managers, Supervisors in instructing and supervising the FO operations.
- Ensure good customer service delivered to every individual at Lobby. Welcome, check - in, customer service, handling complaint
- Receive compliments with courtesy and keep track of complaints.
- Report all issues related to customer service in the book handed to manager.

- Wage agreement
- Regime according to state regulations

- Good at writing and communication in English
- Diploma or Degree of Hotel Profession is priority
- Experience in field of Customer Service or Reception is priority
- Extremely high spirit of Customer Service.
- Speaking Korean/ Japanese is advantage